In this article, I will tell you about how private messages work in the online tutoring website. A student can send the private message to the tutor to ask his or her doubts or other questions and the tutor can reply to that message. The website administrator can keep the track of all the messages being exchanged.

  • To send a private message as a student, you have to log in the tutoring website with your student credentials.

  • Now click on tutors .Then select the tutor to whom you want to send the message.

  • Scroll down the tutor profile, and type your message in send the message box and then click on send message button.The message has been sent to the tutor.

  • To check the message, tutor has to first login the website. 

  • Then click on the message symbol which is next to dollar symbol in the dashboard page. 

  • After checking the message, he or she can also reply to the message. One point to note here is that a tutor can not start conversation with any student. He can only reply to the message from student.

  • The website administrator can see all these conversations between student and tutor by logging into the admin portal.

  • After logging in click on messages.

  • Here you can see the list of conversations.

  • By clicking the + symbol you can see the whole thread of conversations. The main purpose of this feature is to give website admin complete control over all activities in the website. He can monitor all the conversations. If he finds some inappropriate conversation, he can block tutor or student.

If you are facing any issues or need clarification on any point, feel free to raise a support ticket. We will reach out to you as soon as possible.