In this article, I will tell you about how to check the users who initiated the payment process on the online tutoring platform but didn’t complete the process. Checkout users list gives a list of all the users who have tried to book a one-to-one session or to enroll in a course. Your support staff can call these students and try to convince them to make payment.


  • To see the checkout users, the website administrator has to login in the admin portal.


  • Next click on reports and then on checkout users.


  • Here you can see the list. To get student details you can click on the student name and get all the student information


If you are facing any issues or need clarification on any point, feel free to raise a support ticket. We will reach out to you as soon as possible.